Shipping Information
United Kingdom
● Orders placed before 3PM Monday - Friday will be shipped the same day.
● All UK orders over £100 will receive FREE Delivery on items under 1.6 meters.
● Saturday delivery is offered at an extra charge and can be calculated at checkout.
● We are not responsible for shipping time frames as this is handled by a third party.
● All Deliveries will require a signature upon receipt.
● Deliveries will be attempted 3 times, it is your responsibility to be available for these, If the delivery can not be completed and is subsequently returned to us, there will be another charge to reship the item(s)
● Lost or stolen items must be reported to us immediately so we can investigate/initiate a claim where necessary
Deliveries from Monday to Friday using APC:
● Up to £6.99 Next day delivery on orders under £100.00 and 1.6meters in length when placed before 3PM. These deliveries are only Monday - Friday also.
● £10.00 Next day delivery for packages over 1.6 meters in length. These deliveries typically take a couple of days and are delivered between Monday - Friday.
● FREE Next day delivery on order over £100 when placed before 3PM. These deliveries are only Monday - Friday also.
Expedited UK Delivery Using Various Carriers
If a client prefers Saturday delivery or a more specific time window then it is an extra cost, this cost can be determined at checkout using the shipping price and delivery type comparison giving you the more flexibility you need.
UK Prices
We use APC for a majority of our UK deliveries, If you need to contact them regarding an order their customer telephone number is: 0800 37 37 37
You can track your parcel here: https://apc-overnight.com/receiving-a-parcel/tracking
Deliveries from Monday to Friday using APC:
● Up to £6.99 Next day delivery on orders under £100.00 and 1.6m in length when placed before 3PM. These deliveries are only Monday - Friday also.
● £10.00 Next day delivery for packages over 1.6 meters in length. These deliveries typically take a couple of days and are delivered between Monday - Friday.
● FREE Next day delivery on order over £100 when placed before 3PM. These deliveries are only Monday - Friday also.
Expedited UK Delivery Using Various Carriers
If a client prefers Saturday delivery or a more specific time window then it is an extra cost, this cost can be determined at checkout using the shipping price and delivery type comparison giving you the more flexibility you need.
Undeliverable Packages
Packages that are undeliverable due to no one being available and subsequently returned to us
will incur a redelivery shipping charge for another attempt.